Privacy Policy

1. Introduction

Welcome to Shop Attic (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

2. Marketplace Operations and Consumer Rights

As a marketplace platform, we provide the technology and infrastructure to connect buyers and sellers. However, all transactions occur directly between users, and we do not participate in or guarantee the outcome of any sale or purchase.

3. Information We Collect

3.1 Personal Information

We collect personal information that you provide to us, including:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party providers)
• Profile information and preferences
• Communication history with other users

3.2 Usage Information

We automatically collect certain information when you use our platform:

• Device information and browser type
• IP address and location data
• Pages visited and time spent on our site
• Search queries and browsing behavior
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our marketplace services
• Process transactions and payments
• Facilitate communication between buyers and sellers
• Verify user identities and prevent fraud
• Improve our platform and develop new features
• Send important updates and security notifications
• Comply with legal obligations
• Analyse usage patterns and optimise user experience

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 With Other Users

When you make a purchase or sell an item, certain information (such as your username, rating, and contact details) may be shared with the other party to facilitate the transaction.

5.2 Service Providers

We share information with trusted third-party service providers who help us operate our platform, including payment processors, shipping companies, and cloud hosting services.

5.3 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, property, or safety, or that of our users.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Cookies: Control cookie preferences through your browser settings

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. For more detailed information, please see our Cookies Policy.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: